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Writer: 'We've opened five Express and Center locations this year, and will have at least 12 more before the year is over, including three more in August.'

Oregon Beverage Recycling Cooperative (OBRC), which runs the BottleDrop Centers, would like to thank Mr. Kelly for coming in to use our Tigard facility. He brings up good points, which we would like to address.

We're proud to have made Oregon's bottle deposit and return system a model of a privately run, self-sustaining program that requires no taxpayer dollars. But we know we can always do better.

We're happy to hear Mr. Kelly found our BottleDrop Centers clean and organized, and we appreciate his attention to some of the issues for consumers who participate in Oregon's deposit and return program. Since the deposit increased to 10 cents, we've seen enormous demand. Sometimes that has translated to longer waits than we'd like for our customers. We've provided express lanes, just like Mr. Kelly suggests, at several of our locations, and we're in the process of expanding them to the rest.

In addition, many household customers prefer to use our green bag account program, which allows you to simply drop off a bag and have it credited to your account. You don't even have to go inside.

We know demand is high, and that's why OBRC is rapidly expanding BottleDrop access with more BottleDrop Express and Redemption Center locations. We've opened five Express and Center locations this year, and will have at least 12 more before the year is over, including three more in August. We're also working to make these locations faster as well.

In addition to those Express lanes Mr. Kelly mentioned, we're piloting faster equipment, and machines that can process more containers together. Combined with more locations, better service, and our green bag account program, we think customers will find BottleDropping an easier, more enjoyable experience.

We're always open to what we can do better and to feedback. Visit bottledropcenters.com and send us a note. And thank you for redeeming your containers!

Cherilyn Bertges is a spokeswoman with

the Oregon Beverage Recycling Cooperative in Portland.

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