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Automatic payments available for water and sewer bills again


Portland water and sewer customers can once again have their bills paid automatically.

The Portland Water Bureau has reinstated its Auto Pay program that allows customers to choose to have payments automatically deducted from their checking accounts. The water bureau uses the same bill to collect payments for the Bureau of Environmental Services, which operates the city’s sewer and stormwater management programs.

The water bureau suspended its Auto Pay program oner year ago because the previous provider did not comply with numerous security standards that protect customer’s cardholder data. The new provider, Invoice Cloud, meets those standards.

The bureau is publicizing the return of AutoPay on its billing envelopes and bills and with information posted online. Customers who previously had AutoPay will be sent a postcard in the mail letting them know that it’s back. It will also be communicated in upcoming newsletter inserts that accompany our bills.

There is no fee for the service. To learn more and sign up, visit www.portlandoregon.gov/utilitybill.