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Library gets top marks in annual survey

Patrons at the Tigard Public Library seem to be just fine with their service, thank you very much.

Results from the library’s annual survey released this week show that more than 98 percent of respondents rated the library favorably and would like to see it do even more.

The outstanding survey results are the best results that the library has ever received, said Paula Walker, the library’s communications coordinator.

When asked to share memorable experiences they have had at the library, patrons gave a wide range of answers, from favorite programs they attended over the years to favorite librarians or memories about researching topics.

To view the survey results, click here

“When our phone was shut off, we were able to look for work with the help of your Wi-Fi,” one library patron wrote.

Patrons in the survey said they would like to see the library reopen on Thursdays.

The library was forced to close its doors one day a week back in 2011 as part of city-wide budget cuts.

That decision has proven unpopular, but city leaders say they don’t have the money to reopen the library seven days a week.

Patrons also said they would like to see the library expand its e-book collection and bring in more authors and arts programs.

Last year the library received nearly 3,000 responses from the community.

“Over the years, these surveys have provided us with a wealth of information,” said Margaret Barnes, the library’s director.

As a result of past surveys, the library began offering more weekend programs for children, created a monthly library e-newsletter, Books & Bits, and designated a separate area where people can pick up their reserved books.


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