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Legacy power outage restored on Thursday, April 30

A Legacy wide power outage occurred late last night, lasting through this morning, believed to be no loss of data


Legacy Health, including Meridian Park Medical Center in Tualatin, experienced a major power disruption to its enterprise data center at 10:15 p.m. Thursday, April 30, causing a complete shutdown of its data servers, information network and access to clinical and electronic management systems.

Legacy Health leadership initiated system-wide emergency operations command at approximately 11:07 p.m., and launched planned system downtime procedures to ensure continuing, safe and quality patient care.

Legacy's data center and information network was restored at approximately 10:30 a.m. Friday, May 1.

Since then, access to Legacy Health’s clinical management system and electronic health records systems have been fully functional for clinical operations and patient care.

“I’m proud of the professional response, compassionate care and problem-solving expertise shown by employees throughout Legacy Health during this data system crisis to make sure the situation was resolved as quickly as possible and that our patients received the quality and safe care they expect from Legacy Health clinical care teams,” George Brown, President and CEO of Legacy Health said in a press release.

There are no known disruptions to patient care and surgeries went as planned during the data system downtime. Legacy’s Information Services assessment and response team worked through the night and into the morning to assess and restore data center operations, its enterprise network and clinical application systems, including electronic health records.

“We immediately put our incident response plan into effect, engaging all technical and support team members,” said John Kenagy, Senior Vice President and Chief Information Officer of Legacy Health, in a press release.

The assessment team determined there was no loss of data to Legacy's information management and electronic health records system. It is possible that the outage is related to the power disruption in Northwest Portland late Thursday night, but Legacy Health will conduct an investigation to determine how the power supply loss occurred.

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